What To Expect From Your Window Tinting Film
Once it has been applied to your glass, window ﬁlms may have a slightly hazy or cloudy appearance. This is caused by the water used to apply the ﬁlm and activate the adhesive. Over the ﬁrst several weeks, this cloudy appearance will gradually disappear as the ﬁlm dries, leaving your windows optically clear. A few small areas of residual water may remain, but will gradually dissipate through evaporation over the following weeks.
Cleaning And Care
Avoid cleaning your newly installed ﬁlm for at least two to three weeks, until the ﬁlm has had time to completely cure and fully bond to the glass. After this drying period, your tinted windows can be cleaned by spraying with soapy water and wiping softly with a damp microfiber cloth, chamois or squeegee. Ensure that all of the windows edges are thoroughly dried.
Never use abrasive cloths, brushes or ammonia-based cleaning products.
The application of sticky tape, suction cups, stickers, etc. is strongly discouraged and may void the legitimacy of any potential warranty claim in the unlikely event of ﬁlm failure.
Upon acceptance of the proposal provided by Solar-X, the client acknowledges that no claim or blame shall be made against Solar-X as a result of any fracture, fault or failure of the glass caused by faulty glazing, thermal stress, faults or blemishes in the glass and/or sub-standard frames or glass installation techniques. All of which the client accepts are due to pre-existing conditions which could not have been identified at the time of installation and are reasonably considered to be outside of Solar-Xs control. In some cases, a glass audit may need to be carried out to ensure glass strength and integrity prior to the recommendation of a suitable product.
It’s a good idea to notify your insurance company that you have had solar or security ﬁlm applied to your glass/windows so that in the event of accidental glass breakage, the cost of replacing the glass and the window ﬁlm can be covered. Insurance companies generally do not charge additional premiums for this extra cover, but it’s a good idea to check with your particular insurer to be certain.
Window ﬁlms are warranted against cracking, peeling and de-laminating from the date of installation, when properly installed on interior glass surfaces by a properly trained and accredited technician, for the period stated on the front of this Proposal or individually listed on the manufacturer’s warranty card.
This warranty is void if the window ﬁlm is subject to abuse or improper care, etc. Picking at ﬁlm edges, use of sticky tape or other adhesives, improper cleaning or water leaking through window frames.
General Conditions of Agreement
All Proposals submitted by solar-X are considered valid and current for 60 days from the date shown on the quotation. Pricing may need to be adjusted after this time due to pricing ﬂuctuations from ﬁlm suppliers.
Upon acceptance of this proposal either verbally or in writing, the client acknowledges that his/her acceptance forms a legal and binding agreement. The client further agrees to reimburse Solar-X for any costs and/or losses incurred, should the client have a change of mind within 48hrs of when the work is scheduled to begin.
Once an agreement and acceptance of this proposal by both the client and Solar-X have been established either verbally or in writing, Solar-X agrees to carry out the work within a reasonable amount of time. The client undertakes to provide reasonable and unobstructed access to the job site during normal working hours unless otherwise agreed to by both parties. Upon acceptance of this proposal, the price on the front of the page will be held binding and the client agrees to pay the full amount on the date of completion of the job.
Preparing For Installation
Our installers require clear access to the windows that need ﬁlm applied. This includes removal of any window furnishings that may reasonably interfere with installation, and any other physical obstructions to the glass, such as furniture, desks, computers, pets, children and any other objects that may introduce additional difﬁculties to producing a high-quality application.
Payment by Credit Cards
Ultra Tint reserves the right to refuse acceptance of payment by selected credit card providers such as American Express and Diners or recover the cost of processing charges imposed by said credit card providers if no other alternative payment method can be provided.
Payment and Delivery of Services Policy
Upon acceptance of a Solar-X quote or offer, a 50% Deposit is required to secure your booking. The final balance of any payment or amount owing is due on completion of the work, unless prior arrangements or payment terms with the individual client have been agreed upon in writing. Solar-X will make every reasonable effort to deliver the provided service in a timely and professional manner unless interrupted by natural events that are outside of our control. In the case of any delays, Solar-X will maintain sufficient contact with the client to keep them informed of any updates and/or ETA’s.
Return of Services Policy
If for any reason you are dissatisfied with the product or service provided by Solar-X, please contact our office within 30 days via the following methods: